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The process of collecting used products and materials from customers to be reused, recycled, or upcycled into other products is called reverse logistics. This process "treats these materials as valuable industrial nutrients instead of disposed of as trash. This is the complement to the traditional supply chain and distribution system used to produce and deliver products to customers."
Normally, Wiki reminds us, "logistics deal with events that bring the product towards the customer. In the case of reverse, the resource goes at least one step back in the supply chain. For instance, goods move from the customer to the distributor or to the manufacturer."
According to the Reverse Logistics Executive Council, reverse logistical costs are estimated to "account for approximately 10.7 percent of the U.S. economy" and are estimated to be "approximately a half percent of the total U.S. GDP" (close to $60 billion).
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